Do you have questions or want more information?

Press and media inquiries?

For press-related inquiries, please contact us at marketing@batavialand.nl

Would you like to film or photograph at Museum Batavialand?

Visit this page to learn more about our guidelines and options.

Complaint handling

At Museum Batavialand we strive to provide an optimal experience for all our visitors. Our staff and volunteers do everything they can to make your day unforgettable.

Not completely satisfied? Let us know! Preferably right on the day, so we can find a solution together. Is this not possible? Then submit your complaint by sending an e-mail to info@batavialand.nl stating ‘Complaint’.

With your feedback, we continue to improve and provide an even better experience for our visitors. We value your opinion and always take complaints seriously.